Privacy Policy
Sydney Pro Epoxy Flooring
Privacy Policy
Sydney Pro Epoxy Flooring respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact details – name, phone number, email address, and postal address.
- Project details – property type, job specifications, and service requirements.
- Payment details – where relevant, to process invoices and payments.
- Website usage data – IP address, browser type, and activity on our website (via cookies or analytics tools).
2. How We Collect Information
We collect information directly from you when you:
- Fill out our online enquiry or quote forms.
- Contact us by phone, email, or through social media.
- Engage our services and enter into a contract.
We may also collect limited data automatically through cookies and analytics services to improve our website performance and user experience.
3. Use of Personal Information
We use your information to:
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- Provide epoxy flooring services and related products.
- Respond to enquiries, provide quotes, and manage bookings.
- Process payments and issue invoices.
- Send service updates, offers, or important notices (you may opt out of marketing communications).
- Improve our website and customer experience.
4. Disclosure of Information
We do not sell or rent your personal information. We may disclose information to:
- Service providers, contractors, or subcontractors assisting in delivering our services.
- Legal or regulatory authorities where required by law.
- Third-party tools (e.g. payment processors or analytics providers) strictly for business purposes.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no method of electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies & Analytics
Our website may use cookies and tracking technologies to:
- Analyse traffic and site performance.
- Improve navigation and user experience.
- Provide targeted advertising (where applicable).
You can disable cookies in your browser settings, but this may affect site functionality.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you.
- Request corrections to your personal information.
- Opt out of direct marketing communications.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.
9. Governing Law
This Privacy Policy is governed by the laws of New South Wales, Australia.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Sydney Pro Epoxy Flooring
- Mobile service across Greater Sydney